Market Insights Analyst- Online Gaming

Job Summary

JOB SUMMARY 

The role of the Market Insights Analyst – Online Gaming is to support our Compliance team in ensuring that all gaming activities of the online gaming licenses are conducted in compliance to the rules and regulations of the gaming regulatory body. This role involves monitoring operations of licensees, maintaining records, and assisting with compliance audits and investigations.  

DUTIES AND RESPONSIBILITIES 

ADMINISTRATIVE TASKS: 

• Regulatory Monitoring: Monitor gaming operations to ensure compliance with applicable laws and company policies. 

• Documentation and Record-Keeping: Maintain accurate and up-to-date records of compliance activities, licenses, and regulatory submissions. 

• Compliance Audits: Assist in internal and external compliance audits, ensuring proper documentation and adherence to audit standards. 

• Incident Reporting: Prepare detailed reports of any regulatory violations or compliance-related incidents and coordinate with the compliance team for resolution. 

• Collaboration: Work closely with other departments, including legal and operations, to address compliance concerns and provide support during inspections and audits. 

• Data Analysis: Analyze data to identify trends, patterns, or areas for improvement in compliance and risk management. Prepare data for operations reports and dashboard. 

• Any other task deemed necessary by Management 

EDUCATION AND EXPERIENCE 

• At least 1-2 years of experience in iGaming, working alongside Auditing, Compliance and Marketing. 

• A deep understanding of customer behavioral trends in iGaming. 

JOB COMPETENCIES / SPECIFICATIONS: 

• Must have at least average proficiency using Microsoft Office 365 applications (Word, Excel, PowerPoint, Sharepoint). Knowing Excel formulas is a plus.  

• Outstanding attention to detail and high level of accuracy. 

• Excellent problem-solving skills and a proactive, solutions-oriented mindset. 

• Ability to interpret and apply complex regulations. 

• Average verbal and written English skills.  

• Willing to extend work hours when needed.